To reset your PIN, you must do so from your mobile device. We are unable to reset it for you.

To do so, please follow these steps:

  1. Go to the IQ Wealth app on your device and select Manage Accounts.

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  1. On the Accounts page, next to your profile, click Delete in blue.

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  1. Confirm that you wish to remove the user.

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  1. Re-register your device by clicking the Continue button.

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  1. Enter your username (which should be your email address) and the password you created upon registration. Click Next.

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  1. Enter and confirm your new PIN.